Total, a leading French international energy conglomerate, faced the issues of poor national grid reliability, high diesel fuel costs and high utility bills across their fuel service stations in Nigeria. In fact, the national grid in Nigeria is only available for an average of 6 hours per day, and is often completely unavailable for several days in a row. This grid unreliability makes it difficult for Total’s service stations to continue functioning efficiently, directly impacting the company’s bottom line. When the grid fails, Total service stations must rely upon diesel generators, which can be costly in terms of time spent refueling, maintenance and diesel fuel costs. It is also costly in terms of harmful effects on the community and environment through pollution and greenhouse gas emissions.